Volhub: A Volunteer Management System for Effectively Managing Events

Abstract

Volunteering plays a crucial role in addressing social
challenges and supporting community development; however,
many volunteering initiatives still suffer from poor coordination,
limited communication, and lack of recognition for volunteer
contributions. Traditional volunteer management platforms often
provide basic event listings but fail to deliver personalized engagement,
transparent evaluation, and efficient collaboration between
volunteers and organizers. This paper presents VolHub, an
intelligent mobile-based Volunteer Management System designed
to enhance volunteer participation, improve v-match, and foster
long-term engagement through advanced digital features.VolHub
enables volunteers to create secure profiles showcasing their
skills, interests, and experience, while organizations can publish
detailed event announcements with clear requirements. Building
upon existing volunteer management frameworks such as VVibe,
the proposed system introduces several novel enhancements.
A personalized recommendation system suggests suitable events
based on volunteer profiles, participation history, and earned
certificates. Performance ratings submitted by organizers after
events contribute to a transparent volunteer reputation system.
To motivate beginners, a starter badge mechanism is introduced
for first-time volunteers, encouraging early participation.The
system supports both paid and unpaid events, making it suitable
for professionals seeking compensation as well as students and
beginners aiming to gain experience. Integrated real-time chat,
collaborative tools, and an interactive calendar improve coordination
and scheduling. Gamification elements such as leaderboards,
likes, and notifications further enhance engagement. VolHub is
powered by Supabase services to ensure secure authentication,
real-time data synchronization, and scalability. Experimental
evaluation and user feedback indicate improved usability, communication
efficiency, and volunteer motivation, demonstrating
VolHub’s effectiveness as a comprehensive digital solution for
modern volunteer management.