SHAJI, ASHNA; P, ABHIRAMI; THOMAS, AKSA K; SHAJI, AMINA R; GEORGE, GEEVA. Assessing Inland Waterway Service Quality Using SERVQUAL and IPA Analysis. International Journal on Emerging Research Areas, [S. l.], v. 6, n. 1, p. 280–287, 2026. Disponível em: https://ijera.in/index.php/IJERA/article/view/354. Acesso em: 29 may. 2026.